FAQs

Can Library Software Help With COVID-19?

Absolutely! With www.247lib.com/coronaconnect, registered library user can ask for help and volunteers can respond and offer help. We offer a post code filter to allow users to find volunteers near them. Additionally, all of our systems comply with GDPR so everyone’s personal details are kept secure.

Libraries and local authorities have a duty under the Social Care Acts and the Coronavirus Act 2020 to provide services which benefit the community. 247lib.com allows libraries and staff to conduct assessments of vulnerable people as well as facilitating the provision of aid provided by volunteers.

 

Can I Migrate From My Existing LMS?

Yes, we have over 30 years of experience in converting data over to our own library management system. We have never failed to convert a library management system.

 

What Is Z39.50?

Z39.50 is a protocol which allows libraries to freely access the records and use the catalogues of libraries worldwide such as The British Library and The Library of Congress. It is fast and eliminates errors, ensuring that your catalogues are of the highest standard.

 

What Is a Cloud Solution?

A cloud solution is a way to operate all of the function or a library over the Internet. It does not require the purchase of hardware meaning that installation is much quicker and the ‘cloud’ is maintained by us so there is less work for you. The cloud solution is very secure and protects all of your data through regular back-ups.

 

What Are the Benefits of a Cloud Solution?

The costs of a cloud solution can be shared between multiple sites meaning that running costs will be significantly reduced. It is fully scalable and if necessary is able to grow with your organisation.

 

What Is Hedgehog?

Hedgehog is our new library management system designed specifically for schools. It is affordable, scalable and easy to use making it perfect for all types of schools.

 

Who Is 247lib.com For?

With the ability to catalogue any type of item and a fully customisable and branded web page there is no organisation that our systems are not suitable for. We have hundreds of extra features to make online management as easy as possible.

 

What If I Encounter a Problem?

If you encounter a problem whilst using our software we are available to connect via email - info@247lib.com or by phone - +44(0)1256 300 790

 

Can I Use 247lib.com for My Charity?

Yes you can. We offer 247lib.com for registered charities at a reduced cost. Find out more on our ‘Charity’ page.

 

Want to Ask a Question That Hasn’t Been Answered Here?

If we haven’t answered your question, if you would like a brochure or even a free on-site demonstration. Contact Us  by e-mail on info@247lib.com or phone +44(0)1256 300 790