Help Desk and Support
247lib.com Support and Help Desk
“No one is useless in this world who lightens the burdens of another.”- Charles Dickens
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Why Choose Us
- Our knowledgeable support team have extensive experience working with libraries and they can quickly deliver quality support that is easy to understand and implement.
What We Offer
- Telephone support: Over 87% of our telephone support issues are resolved within the first 10 minutes.
- On-line support: All e-mail queries will receive a response within 48 hours from our dedicated team.
- Your Support Comments: We constantly strive to improve our services and we welcome any client feedback.
- Software Upgrades: They are all included in your Annual Software Maintenance Contract and will incur no additional charge.
- ALL Software support is free.
Contact Us
- For more information, a brochure or a free on-site demonstration; please Contact Us on +44(0)1256 300 790 or email support@247lib.com.
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