Help Desk and Support Support and Help Desk

“No one is useless in this world who lightens the burdens of another.”- Charles Dickens

Why Choose Us

  • Our knowledgeable support team have extensive experience working with libraries and they can quickly deliver quality support that is easy to understand and implement.

What We Offer

  • Telephone support: Over 87% of our telephone support issues are resolved within the first 10 minutes. 
  • On-line support: All e-mail queries will receive a response within 48 hours from our dedicated team.
  • Your Support Comments: We constantly strive to improve our services and we welcome any client feedback.
  • Software Upgrades: They are all included in your Annual Software Maintenance Contract and will incur no additional charge.
  • ALL Software support is free.

Contact Us

  • For more information, a brochure or a free on-site demonstration; please Contact Us  on +44(0)1256 300 790 or email